Submit a complaint to address problems you're unable to resolve with your career college.
Before you submit
Before you submit a complaint, ensure that you have reviewed and checked the items in the checklist below. Checklists that are incomplete may result in processing delays or a rejection of your complaint.
Complete the checklist
Review and complete this checklist to ensure your complaint is processed.
Before government can review your complaint, we require written confirmation that you attempted to resolve the problem or concern with your private career college before approaching us. Read more about filing a complaint.
If you don't have a copy of the student enrolment contract you signed, ask your private career college to provide you with one. Read more about your student enrolment contract.